Public offer

English translation for reference. Russian original.

Krasnogorsk, Moscow Region · Version of 14 September 2026

This Offer is a public proposal by Individual Entrepreneur Nikolay Nikolayevich Panasyuk (registration no. 319344300119954, tax ID 344113879070), hereinafter the Contractor, to enter into an agreement for information and consulting services, addressed to an unrestricted audience (the Offer), each recipient hereinafter the Customer.

This document is a public offer under Article 437(2) of the Civil Code of the Russian Federation.

This Offer is a mixed agreement incorporating paid services, retail sale of goods and a software license for the Application.

By accepting the Offer under the procedure set out here, the Customer accepts and agrees to its terms.

Please read this Offer carefully. If you disagree with any provision, the Contractor asks you not to take actions constituting acceptance of its terms.

1. General provisions and definitions

1.1. These definitions apply to this document and the resulting or related relationship between the Parties:

Database: a Website element that presents and organizes data systematically so that it can be found and processed using the Website's software, hardware and technical resources.

Order: the terms of a specific agreement between Contractor and Customer concerning the purchase of Services.

Customer: an individual or legal entity that accepts this Offer, accesses the Website and pays for the relevant Order.

Personal Account: a personal Website section accessed through registration or authentication, intended to store the User's personal data and allow viewing and management of available Website functions.

Contractor: Individual Entrepreneur Nikolay Nikolayevich Panasyuk (registration no. 319344300119954, tax ID 344113879070).

User: a person not registered on the Website who uses its available Services.

Registration Data: information supplied during Website registration, including full name, email address, phone number and other data needed for the Contractor to perform its obligations, and changes or additions submitted through the Personal Account. Mandatory Registration Data is required for Customer identification when performing the Offer. Website functions and ordering may also be used without prior registration or authentication.

Application: an integral part of the Services comprising digital software tools for their intended use, including data exchange between the Device and other devices and services and automation of these operations. The Application may be used only together with the Device.

Website: https://tribracelet.ru and associated domains and subdomains, comprising software, Databases and other elements. These include source and object code, computer programs, instructions, graphic design and individual design elements, sections and subsections, names, texts, fonts, audio, visuals, interfaces and all published information.

If a separate paid information and consulting services agreement is concluded by acceptance of a separate offer, Website means the website address specified in that agreement and associated domains and subdomains, comprising software, Databases and other elements, including source and object code, computer programs, instructions, graphic design and design elements, sections and subsections, names, texts, fonts, audio, visuals, interfaces and all published information.

Service Function: any Website function or capability.

Services: the information and consulting services under this Offer, including provision of Devices and the right to use the Application. Their scope, price and delivery procedure are set out here and may also be offered by the Contractor through any communication method, including links to websites containing the information, Telegram channels and chats, or other lawful means.

Device: the electronic technical device supplied by the Contractor as part of the Services. It is classified as technically complex goods under Russian Government Resolution No. 924 of 10 November 2011. The Contractor does not manufacture the physical Device but owns the Application enabling its intended use as part of the Services.

1.2. The current Offer is published at https://tribracelet.ru/offer/.

2. Subject of the Offer

2.1. Within three months after acceptance, the Contractor must provide and the Customer must pay for these information and consulting services:

- materials, including exercises, practices, databases and digital services, to develop physical activity and knowledge of sensible, balanced and healthy nutrition;

- consultation on questions arising during or after study of the materials.

2.1.1. Materials under clause 2.1 are supplied on the Device and studied using the Application.

2.2. Services are supplied under this Offer or a separate future offer. In the first case, this Offer is the principal paid-services agreement; in the second, it is a preliminary agreement. When the Parties conclude the principal agreement, or Services are fully supplied under this Offer, the Customer must pay and accept them under this Offer. The deadline for concluding the principal agreement and the service deadline in clause 2.1 may be changed by agreement. A change is deemed accepted if the Customer does not object within three days of receiving the Contractor's notice.

2.3. Where this is a preliminary paid-services agreement, the User or Customer pays an advance towards the principal agreement upon acceptance, and the Contractor accepts and credits it against future Services.

2.4. Each Party warrants that it has all rights and powers needed to enter into and perform the Offer and conclude the principal paid-services agreement.

2.5. This Offer contains the essential terms of the principal paid-services agreement.

3. Acceptance, conclusion of the principal agreement and future ordering

3.1. Acceptance consists of supplying the required Registration Data and ticking agreement with the Offer, recognized by the Parties as equivalent to a handwritten signature. The Website records the ticks through its technical systems. Under Article 438 of the Russian Civil Code, confirmation signifies unconditional agreement to all terms and an obligation to comply or, if in disagreement, stop ordering and paying. The information and consulting services agreement is concluded upon acceptance.

3.2. Acceptance also signifies acceptance of the essential terms of the principal paid-services agreement.

3.3. Following conclusion of the principal agreement, the User or Customer may place an Order and pay in full. If acceptance under clause 3.1 does not occur, the paid-services agreement is deemed concluded and the Offer accepted upon advance payment for the selected Order.

3.4. Orders are processed Monday to Saturday, 09:00 to 18:00. Sunday is a non-working day.

3.5. The Contractor notifies the Customer of Order confirmation and conclusion of the sales agreement through the Personal Account, email or SMS using the provided details.

4. Order price and payment

4.1. Service price comprises the materials and consultations under clause 2.1, the Device and Application. The Parties agree that the Device price is zero rubles and zero kopecks unless otherwise specified in an offer communicated under clause 4.4.

4.2. The Application subscription fee covers the right to use it under this Offer for one year from conclusion of the principal paid-services agreement, subject to full payment, receipt of the Device and full access to Application functions. Payment is governed by Article 429.4 of the Russian Civil Code, involving periodic payments for the licensed right to use the Application under section 8. The Customer must pay regardless of actual use.

4.3. The Order price comprises Services, Device delivery where applicable, determined by the Contractor or the Customer's chosen method, and commissions paid by the Contractor when receiving payment. Taxes due on the received funds at payment or advance payment are included. Changes to service or delivery prices after ordering do not affect the price agreed when the Order was placed.

4.4. Service and delivery prices may be stated on the Website or communicated through any method, including links to this or other websites, messenger chats or other lawful means.

4.5. The Customer pays without cash within 24 hours of ordering and at least three hours before the agreed delivery window. Payment is fulfilled when the full advance reaches the Contractor's bank account. If it does not arrive by the deadline, the Order is cancelled and the Customer notified through the Personal Account, email or SMS.

4.6. The Parties agree the advance amount when ordering. With partial advance payment, the Customer must pay the balance within seven days of concluding the principal agreement or receiving the Device.

4.7. Advances paid under this Offer are credited against Services under the principal paid-services agreement.

5. Device delivery

5.1. The Contractor delivers within the period agreed at Order confirmation. The Customer chooses among the delivery methods offered.

5.2. On receipt, the Customer checks appearance and completeness and signs any required documents, confirming receipt and no claims regarding appearance, quantity or completeness.

5.3. Device ownership passes to the Customer upon actual delivery, subject to full payment.

5.3.1. Expiry or non-renewal of the Application subscription does not end Device ownership or require its return. Previously saved data remains accessible after expiry. New Device data can be synchronized with an active subscription.

5.4. If the Customer fails to collect the Device or take other necessary receipt actions within the agreed period, the Contractor redelivers at a newly agreed time. The Customer must reimburse redelivery costs.

6. Order changes and cancellation

6.1. If the Device or required quantity is unavailable after ordering, the Contractor promptly informs the Customer, who may select an equivalent replacement or cancel all or the unavailable part of the Order.

6.2. The Customer may cancel all or part of an Order before handover. No further payment is due for the cancelled part. If the Device has already been dispatched when the entire Order is cancelled, the Customer must pay the previously agreed delivery cost.

6.3. For a prepaid Order cancelled under clauses 6.1 or 6.2, the Contractor refunds the advance, or overpayment for partial cancellation, to the originating bank details or other details provided in writing. Refunds are made within seven working days of cancellation.

6.4. By agreement with the Contractor, the Customer may change an Order at least 24 hours before the agreed delivery window. For prepaid Orders, the Contractor adjusts the price and specifies any additional payment or refunds the excess under clause 6.3.

6.5. Clauses 6.1–6.4 apply solely to cancellation of the Device.

6.6. The Customer cancels the Application by notifying the Contractor of subscription cancellation within fifteen days of payment. Timely notification obliges the Contractor to refund the Application payment within seven days of receiving notice.

6.7. On cancelling the Application, the Customer must return the Device within five days of sending notice. If this is not done, or it is returned damaged or not in saleable condition, the Contractor may deduct its price from the Application refund. For this purpose, the Parties agree the Device price equals the Application price.

7. Device returns and exchanges

7.1. If defects are found, the Customer may request replacement and other remedies under the Russian Civil Code and other legal acts, including cancelling the Offer, returning the defective Device and obtaining a refund for the Service.

7.2. Quality claims must be sent in writing to the Contractor's email and include the Customer's full name, Order number and date, payment and receipt dates, and details of the defects and when and how they were discovered. Photos may be attached.

7.3. A consumer Customer may return a Device of satisfactory quality within fifteen days of delivery if its saleable condition, consumer properties and proof of purchase are preserved. Other evidence may be provided if the document is missing. The return application must state full name, Order number and date, and payment and delivery dates.

8. Application provision and use

8.1. The Contractor grants the Customer use of Application functions under a simple, non-exclusive license.

8.2. License duration: one year. Territory: worldwide, except third-party software restrictions caused by sanctions, blocking or similar actions for which the Contractor is not responsible.

8.3. The license is granted upon full payment.

8.4. License terms:

8.4.1. The Customer may:

use the Application with only one Device (fitness bracelet) purchased from the Contractor as part of the Services;

request technical support from the Contractor in writing;

use the Application without providing usage reports to the Contractor;

send suggestions and comments on improving and developing the Application;

perform actions needed for the Application's intended operation;

receive all updates and new versions released during the license term without additional payment;

raise legally available claims about Application quality, including under section 7.

8.4.2. The Customer may not:

store, independently install or use a copy of the Application on more devices than permitted by clause 8.4.1;

reproduce or distribute the Application by any means;

transfer the granted right of use to third parties;

grant sublicenses;

create software, products or services using Application code or other included intellectual property;

modify or alter the Application or its intellectual property by any means or for any purpose, except as permitted by Russian law;

remove or change information about the Contractor's rights in the Application.

8.5. For infringement of the Contractor's exclusive rights, including violations of clause 8.4.2, the Contractor may seek compensation for losses.

8.6. The Contractor is not liable for incorrect Application operation arising from:

the Customer's failure to follow usage instructions from the Contractor or developer;

technical failures of other connected devices not caused by the Contractor;

Internet failures or restrictions due to force majeure, including decisions or actions of public or municipal authorities;

third-party software restrictions, including those in foreign jurisdictions, due to sanctions, blocking or similar actions.

9. Dispute resolution

9.1. Before bringing a claim, the Party alleging a violation must send the other Party a written complaint. The review and response period is ten days.

9.2. If pre-trial settlement is impossible, the Parties refer the dispute to a court under applicable law.

10. Final provisions

10.1. Matters not governed by this Offer are determined under Russian law.

10.2. The Parties recognize communications and document exchange as proper if sent through:

- postal services, including Russian Post and CDEK;

- the Contractor's email stated in the Offer and the Customer's email supplied upon acceptance;

- identifiable messenger accounts belonging to the respective Parties.

10.3. Legally significant demands, applications, notices and claims must be sent exclusively through postal services or email to the Contractor's address and phone stated in clause 10.7 and the Customer's details supplied upon acceptance.

10.4. Written electronic communications are deemed submitted when sent to the other Party, according to the sending service's records.

10.5. Documents and messages sent using the contacts and details in this Agreement have legal force without paper originals.

10.6. Screenshots of email or messenger correspondence using the details in this Offer, and screenshots of relevant online services and social-network accounts used for its purposes, constitute sufficient and admissible evidence of the facts they contain.

10.7. Contractor details: Individual Entrepreneur Nikolay Nikolayevich Panasyuk. Address: apartment 49, 9 Parkovaya Street, Saburovo settlement, Krasnogorsk, Moscow Region, Russia. Phone: +7 499-490-75-94. Email: hello@tribracelet.ru.